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Comprehensive management of the process of building a business structure and verification of its efficiency and effectiveness

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Comprehensive management of the business structure building process and verification of its effectiveness and efficiency

We offer support in optimizing the business structure of companies. We prepare service level agreements (SLA) adjusted to the size of the organization and the scope of services. We design tailor-made KPI performance indicators at the operational and management level. We also advise on managing internal control of entities (e.g. SOX), delegation of authority and compliance risk.

Area of specialization

  • operations based on service level agreements (SLA) and performance indicators (KPI`s)
  • configuration, organization and creation of a management dashboard showing productivity, efficiency, working time and its quality
  • standardization of compliance risk management, based on delegation control and effectiveness of internal control of entities (SOX)
  • performance tests

Complexity of projects: providing and implementing solutions on a global and regional level, centralizing processes for the internal needs of service centers and in a hybrid model, i.e. in shared service centers, in combination with external service providers.

Results of completed projects and outreach: 38 countries in regions: Central and Eastern Europe and Africa (EUROPE & AFRICA), North, Central and South America, and Asia Pacific.

Details:

Europe and Africa: Albania, Bosnia and Herzegovina, Croatia, Czech Republic, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Macedonia, Morocco, Moldova, Poland, Portugal, South Africa, Russia, Serbia, Slovakia, Slovenia, Spain, United Kingdom

North and Central America: Canada, Mexico Puerto Rico, United States

South America: Argentina, Colombia

Asia Pacific Region: Australia, China, Philippines, India, Malaysia, New Zealand, Taiwan

For more information, please contact our expert:

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Mariusz Szałaj

+48 731 531 703

mariusz.szalaj@4synchronicity.com